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Implementation CRM

Boost your business performance with a tool that optimizes all interactions with your company and its customers.
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Our needs 
of our customers

Consolidate numerous tools into a single platform to improve efficiency.
Facilitate data centralization for accurate performance analysis.
Improve follow-up of ongoing sales actions and increase customer loyalty.

CRM implementation

Optimize your customer relationship management with our CRM implementation expertise. We understand the crucial importance of an effective centralized system to manage your customer relationships.

Our CRM manager is there to support you every step of the way, so that you can guarantee success of your CRM implementation.

Detailed audit

We strive to understanding your goals and the results you want to achieve through the use of a CRM.
We proceed to a comparative analysis CRM solutions available on the market: features offered, pricing, vendor reputation, user reviews, and much more.
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Process analysis

We identify the weak points, inefficiencies and problems encountered by your teams.
Our evaluation covers workflows, sales stages, customer interactions, tools used, and much more. 

This in-depth analysis helps us to understand the areas where a CRM can make a difference. improvements significant.
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Structured deployment

We define specific objectives, draw up an action plan calendarallocate the necessary human and technical resources, and identify the stages and responsibilities. We also consider potential risks and implement mitigation strategies.
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Data migration

If you already have customer data in other systems, we'll plan and execute the data migration to the CRM system in the most efficient way possible. careful and secure. We ensure that all important data is transferred correctly and that data quality is maintained, in order to guarantee a high level of security. smooth transition.
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In-depth tests

Before the CRM is fully deployed, we make sure that all functionalities work properly and meet your needs. Adjustments and corrections are made if necessary, to ensure a smooth and efficient deployment. optimal user experience.
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Practical training

We know that it's essential for all your teams to understand and master theusing CRM. We offer group training sessions, user guides and more. 

Our aim is to ensure that all users benefit fully from CRM and make the most of it. all the potential.
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Our golden circle

The excellence generated by Lead Agency is based on 3 fundamental pillars: strategy, operations and mentoring. Our unique way of working means you can develop your business with complete peace of mind.


You benefit of a total clarity on your company's current situation thanks to our tool : Leader Optimizer ®.


You get the best-in-class performance thanks to our in-house technical teams who take charge of implementing your digital operations.


You step up your game to become leaders in both your market and your skills.
  • The results are promising and our franchisees are very satisfied.

    Pierre Jacobs - CEO
  • Motivated, a good listener and very efficient, I recommend Lead Agency for your projects.

    Alexia de Thibault - Marketing Manager
  • A professional, highly competent and friendly service to boot!

    Baptiste Cuvelier - CEO

Our guarantees

Lead Agency relies on a unique method, with regular, personalized support at every stage of your CRM implementation. 

Your CRM manager achieves your objectives through precise analysis
of your situation, strategic advice and exemplary operational support.


Optimizing customer data management, automating processes, personalizing interactions and improving the customer experience translates into greater operational efficiency and better decision-making.

the data

Protect the confidentiality of customer information, prevent data breaches, maintain user confidence, comply with applicable regulations to avoid the financial consequences and negative reputation associated with a data breach.


Centralize customer data, automate manual tasks, foster collaboration between teams by providing a cross-functional view of sales activity, and promote decision-making based on accurate, real-time information.


Boost business growth through more effective customer relationship management, optimized sales processes, personalized interactions, increased sales, greater loyalty and expansion of the customer base.

Joining forces to reach new heights
and share the resulting value.

Lead Agency

Visit answers to your questions

How much does CRM implementation cost?

Setting a budget for CRM deployment depends on factors such as the cost of the license, implementation costs, user training, integration with other systems, customization, maintenance and technical support. Data migration, hardware acquisition and project management costs are also variables to be taken into account. Careful evaluation of these variables is essential to establish a realistic budget for a successful CRM implementation.

How long does CRM implementation take?

The time it takes to deploy a CRM system can vary depending on a number of factors, such as the size and complexity of the company, the scope of the project, the customization required, integration with other systems, data migration, user training and so on. In general, CRM deployment can take from a few weeks to several months. Careful project planning, clear milestones and a transition period are essential to ensure a successful CRM implementation.

What can I expect from a CRM manager?

You get a precise framework and an effective roadmap that enables you to implement actions that will have a direct impact on your sales in the short and long term. If you're looking for regular follow-up and advice, then we recommend coaching with a business mentor to facilitate your growth.

Our services

L'operational excellence is the watchword at Lead Agency.
Our in-house teams, made up entirely of senior profiles, are responsible for implementing the strategy defined upstream, with the main objective for your business: the success of your business. performance.

Leads today. 
Leader tomorrow.